Before You Hire A Carpet Cleaner – Make Sure You Are Getting What You Expect
I remember the day as though it were yesterday; thumbing through the TV Guide and running across that unbelievable ad "carpet cleaning just $9.99 per room." How awesome is that? I can have my bedroom, living room, and hallway professionally cleaned and it will only cost me $30 dollars! It would cost more than that just to rent a Rug Doctor, Right? Long story short I wound up paying a lot more than expected and the guy had me using his brush machine in the heavy soiled areas for him because he was running late, what an experience. Then there was that time I saved a lot of money on this really good dentist, no way Im not telling you the story, you'll have to use your imagination on that one! A few years later and a whole lot wiser, I have come to find out... you get what you pay for.
Here are a few things to look for when hiring a carpet cleaner:
- Check the company’s Better Business Bureau rating.
- Were they thorough with their questions and did they find out your needs?
- Did they come across as professional and courteous?
- Does the price sound too good to be true?
- Are they certified and insured?
Great Questions to ask before scheduling your appointment:
- Do they guarantee phone quotes and are there any additional charges
- How long have they been in business in this area?
- What kind of equipment will be used?
- Are the cleaning agents safe and non-toxic?
- Do they follow the Carpet Manufacturers Suggested Methods of Cleaning?
- Will furniture be moved and blocked
- How long will it take for the carpet to dry?
- Does the company have references?
- Is the work guaranteed?
What to be aware of and what to expect:
There are a lot of companies offering low advertised rates and using very poor quality technicians, equipment and cleaning agents. Once one of these disreputable individuals is in your home you will be faced with a high pressured sales pitch instead of a hard working carpet cleaner! Hopefully by reading this article you will be able to avoid this uncomfortable experience but always remember to follow your gut feeling and do not be afraid to ask a questionable contractor to leave your home. It is much easier to do this at first warning than it is later, once they have started the work. Low advertised rates are almost always too good to be true.
You will want to know the company you hire has a good quality truck mounted steam cleaning system. Uses safe, eco-friendly carpet cleaning products, is well trained, knowledgeable, and courteous. A company that has been in business in your area for several years is always a good way to go. I have found that paying a little bit more for quality and having a great experience with a reputable company and their technicians is a luxury I no longer choose to do without. There are good companies in your area and with this information you will be well informed before hiring any carpet cleaning company and yes, you can expect to have a great job and a terrific experience. Please let me know if this article has been of help to you by leaving a comment below and if you would like to contact me with any further questions feel free to call (918) 437-1956 or visit our website @ CarpetRenovations.Com